Frequently Asked Questions

  • We do not reserve tables.

    All tables are on a first come, first served basis.

  • The car parking is for customers in the shop at that time only. We also hope you appreciate that current customers should have access to park on site.

    We are a working farm so often might need cars to move for access or if there is a problem. The farm, parking areas and fields are private property.

    There is a lay-by by the castle mound for public parking for those going for walks

  • This website is kept up to date with our latest opening times at the bottom of this page.

    Other sites such as maps or social media can take time to update following a change but we endeavour to update these as quickly as possible.

  • Yes, no problem at all.

    Please email IceCream@PointzCastle.com and provide us as much notice as possible

    Collection would be during opening hours

  • We do have a mobile trailer for infrequent local events.

    Please contact IceCream@PointzCastle.com for further information and availability

  • We do not currently make ice cream for anyone else.